Terms of sale

Last updated: 01/03/2025

These General Terms and Conditions of Sale (T&Cs) govern sales made on the KURA-GE website (https://kura-ge.com/), operated by KURA-GE, registered under number 93797041600015, whose registered office is at 2 rue du Roi de Sicile 75004 PARIS.

1. Purpose

These T&Cs define the rights and obligations of the parties in connection with online sales of products offered on the KURA-GE website.

2. Products and Availability

The products sold on https://kura-ge.com/ are described and presented as accurately as possible. Minor variations may nevertheless occur. If a product becomes unavailable after an order is placed, the customer will be informed promptly and a refund or exchange may be offered.

3. Prices

The displayed prices are in euros (€) and include all applicable taxes. Shipping costs are shown when the order is confirmed. KURA-GE reserves the right to change its prices at any time, but products will be charged at the price in effect when the order was placed.

4. Orders

Any order placed on the website constitutes acceptance of these T&Cs. An order confirmation will be sent by email once payment has been confirmed.

5. Payment

Purchases are paid for using the secure payment methods offered on the website (bank card, PayPal, etc.). If payment is not made, the order will be canceled automatically.

6. Delivery

Products are shipped to the address provided by the customer when placing the order. Delivery times vary according to the destination and the shipping method selected. KURA-GE cannot be held responsible for delays caused by carriers or events of force majeure.

7. Right of Withdrawal and Returns

In accordance with applicable law, customers have 14 days from receipt of their order to exercise their right of withdrawal, subject to exceptions (personalized products, perishable goods, etc.). Return shipping costs are borne by the customer.

8. Warranties and Liability

Products are covered by the statutory guarantee of conformity and the warranty against hidden defects. If a product is defective or damaged, the customer must contact customer service within a reasonable time after receipt.

9. Personal Data

Personal information collected is used only to process orders and is not shared with third parties. Customers have the right to access, correct and delete their personal data.

10. Disputes and Applicable Law

These T&Cs are governed by French law. If a dispute arises, an amicable solution will be sought first. If no agreement is reached, the dispute will be brought before the competent courts.

11. Contact

For any question or request for assistance, you can contact us at contact@kura-ge.com or through the website's contact form.